Social Survey

HB West
Overall Rating

4.9/5.0
 
Total 16 reviews
Rating
16 reviews
    5.0/5.0
    May 18, 2022
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    Reviewed by Damien for Gloria Connelly

    Gloria was phenomenal and went above and beyond.

    5.0/5.0
    Oct 03, 2021
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    Reviewed by Homa for Gloria Connelly

    Gloria took care of my refi. like her own. She was always available to answer my questions and she answered them clearly . Although there were times that I was slow in providing documents, she never made me feel uncomfortable. She always offered me helping hands with respect and kindness. I felt that a friend of mine is handling my case. She went above and beyond her standard work me. I loved the way she approached me. She was very understanding and kind. We are now friends. I think we will be for a long time.

    5.0/5.0
    Jun 08, 2021
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    Reviewed by Jonathan for Gloria Connelly

    Gloria was always available and was able to work through any issues or problems effectively and efficiently so we were able to complete the purchase in a very timely manner.

    5.0/5.0
    May 08, 2021
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    Reviewed by Deborah for Gloria Connelly

    This is the 2nd time I have refinanced my mortgage with Gloria and she has done an excellent job both times. Mine wasn't a cookie cutter refi and she was able to find a solution and walk me through the whole process. She is extremely attentive, knowledgeable, dedicated and responsive. She made a stressful process very manageable. Thank you!

    5.0/5.0
    Feb 07, 2021
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    Reviewed by Cathi for Gloria Connelly

    Your representative, Gloria Connelly was efficient, knowledgeable, and prompt. She returns texts/calls within a couple hours if not sooner, she thought a head, giving me ample time to gather information that may have been needed down the line. I appreciated Gloria taking initiative giving me a heads up since I am often out of town. Her assertiveness prevented any delays that may have occurred. I am a happy customer.

    5.0/5.0
    Jan 27, 2021
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    Reviewed by Juan for Gloria Connelly

    The communication and the follow up.

    5.0/5.0
    Nov 14, 2020
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    Reviewed by Vicente for Gloria Connelly

    Ms. Gloria Connelly, was very helpful during the process of our refinancing. She gave us advices what are the things was appropriate. Our refinancing was not easy as it involves a lot of ownership and she really took a lot of patience in collecting our documents. Thank you so much.

    5.0/5.0
    Sep 21, 2020
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    Reviewed by Edmyra for Gloria Connelly

    Gloria Connelly was very helpful, honest, timely, and accommodating every step of the way through the process of our loan. We would totally recommend her!

    5.0/5.0
    Sep 17, 2020
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    Reviewed by Jo for Gloria Connelly

    Gloria was so very professional and made everything clear and simplified. We had great communication during the entire re-financing. The entire refi experience went smooth.

    5.0/5.0
    Sep 13, 2020
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    Reviewed by Matthew for Gloria Connelly

    Gloria was very helpful, knowledgeable and communicative throughout the whole process!