Quick and easy

Eric has helped me in so many ways. He was my broker and also refinance. Eric cares about his clients and it shows in being responsive and offering productive solutions. I love him!

Matbe if we started from the beginning with her instead of moving forward with her. The last fews got to be stressful waiting for them to approve. But it got there

Everything was done quickly in much shorter time then expected.. All information was available, we didn't have to guess..

Finalizing the process and getting the keys to my new home.

We were torn on the decision to select “OK”. The information provided, assistance, and responsiveness to answer any questions was great. However, my family prides themselves on sticking by their word. The decision to move further in the process with Creagan, opposed to the other competitor, was based on a rate - nothing else. In the end, that rate wasn’t given. Yes, we received the house with some “work” done on his part to ensure the underwriter gave us the loan; however, we would have rather lost the house, than to feel as if we were being lied to throughout the process. I appreciate all he did to get us the house, but there is major disappointment in certain aspects of the process. This is what brought the rating down. Sustains - keep being knowledgeable, kind, informative, and persistent. Advice - don’t throw numbers out that you can’t back up, regardless of the situation. Don’t be afraid to lose a customer (or money) to maintain integrity. In the end, a reputation of honesty goes a long way.