Susan was wonderful. Your Underwriting Staff though performed very poorly. The escrow dragged on weeks beyond its projected close date and caused me significant problems not to mention stress. Susan did her best given very poor performance by other members of the AFN Team.

The service was excellent

David and Bunny are consumate professionals and two of the nicest people you'll ever want to meet. What is most important is that they do what they say they're going to do when they say they're going to do it. In this line of work that means everything. Refinancing your house isn't exactly fun but they made it as painless as possible.

David and Bunny were pleasant and helpful throughout the experience. Made a difficult process bearable.

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The service and professionalism was great, however, in the communication department there was a short coming. If a little more attention in that part , my experience would have been great.