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Overall Rating

4.8/5.0
 
Total 24 reviews
Rating
24 reviews
    5.0/5.0
    Jul 28, 2022
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    Reviewed by Anonymous for Julio Cruz

    My wife and I have worked with Julio and his team for several deals. EVERY deal was closed on within the time frame given, with the best rates at the current time and most importantly, handled with care and professionalism. We’ve given Julio and his team some tough deadlines and Team Cruz works tirelessly to ensure these deals were completed. Consistency and reliability has drawn me to trust Julio and his team to ensure my family has the best possible chance to purchase any property. Thank you to Julio and his team!

    5.0/5.0
    Jul 27, 2022
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    Reviewed by Ruth for Julio Cruz

    Julio- was heaven sent to our family. Truthfully, I don’t think I would’ve ever understood the home purchasing process until he sat on the phone one night and explained every detail. Fun fact about Julio: He doesn’t know when to stop working. My schedule was extremely busy and he always gave up his leisure time to speak to me. This is when I knew, he was all about his customers!! Thanks to him, my brother and I were able to get our family into a new home. While the process of home purchasing is tedious, with so many paperwork request, so much signing and so much stress. Julio didn’t give up on us and that’s what mattered the most to us. He was able to lock in a reasonable interest rate which was unheard of especially during these times that the market is insane. He even was able to get us to close even with some delays with the same interest rate he locked in which from my understanding is unheard of but JULIO did that!! We’re so appreciative of him—I look forward to working with him again in the future for my next home purchase! If you want honesty and transparency that is Julio Cruz.

    5.0/5.0
    Jul 26, 2022
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    Reviewed by Anonymous for Julio Cruz

    I had a great experience working with Julio on refinancing my home. He was very thorough, professional, patient and friendly during the entire process. Thanks to him I was able to refinance my home from a 30 yr to a 15 yr with a great rate. I would definitely recommend Julio to anyone interested in buying or refinancing a home.

    5.0/5.0
    Jul 26, 2022
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    Reviewed by Anonymous for Julio Cruz

    I would highly recommend Julio for anyone purchasing a home. His knowledge and expertise of the entire process was exceptional. He literally walked me through everything from start to finish all while educating me and ensuring I was making choices and doing what was best for my situation. He helped me to get the lowest interest rate possible, provided tips on things that were affecting my credit score to help make sure I was stopping myself for qualifying for the best rates. I could write a book on everything he did to help me throughout the process. At no point did I feel pressured. Instead it felt like all my needs were first priority and everything else was secondary after that. Don’t miss out on a great experience with a great mortgage lender. I know that any time im ready to go through the process again I have no reason to look anywhere else. I’ll be calling Julio again without a doubt

    5.0/5.0
    Jul 26, 2022
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    Reviewed by Anonymous for Julio Cruz

    We worked with Julio on a cash out refinance and also purchasing a second home. Great experience both times and everything went smoothly and promptly. We closed on our home in less than a month , he’s awesome !

    5.0/5.0
    May 26, 2022
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    Reviewed by Ysabel for Jennifer Melendez

    Siempre está dispuesta Cuando necesitamos de ella

    5.0/5.0
    Dec 14, 2021
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    Reviewed by Rahmaun for Jennifer Melendez

    Overall experience

    5.0/5.0
    Sep 26, 2021
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    Reviewed by Claudia for Jennifer Melendez

    Working with Melendez was the most helpful and informative and comforting sometimes when I was having a problem she would reach out and help,which made the process much easier. I would recommend her to my friends and family in a heartbeat she is the best.

    5.0/5.0
    Jul 10, 2021
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    Reviewed by Allan for Jennifer Melendez

    The communication between Jenifer and myself.

    4.3/5.0
    Mar 12, 2022
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    Reviewed by David for Jennifer Melendez

    Jennifer was very great! However, the closing process was a roller coaster, it was delayed unnecessarily due to request for information that should have been made early on. I didn’t feel any form of empathy from the organization and I had to call repeatedly to keep myself in the loop. I was put in a very difficult position because there was a change in the closing cost at the last minute because due diligence wasn’t done. I hope in future, the closing process can be made much more seamless and less stressful than it was for me.