Social Survey

Direct My Loan
Overall Rating

4.8/5.0
 
Total 77 reviews
Rating
77 reviews
    5.0/5.0
    Feb 10, 2021
    sponsor
    Reviewed by Maryam for William Koumparis

    William was very helpful and informative. He definitely made this experience pleasant!

    5.0/5.0
    Feb 10, 2021
    sponsor
    Reviewed by Robert for William Koumparis

    Outstanding service from William Koumparis, Natalie Saldivar and the whole team at American Financial. From the first phone call to the last email superior service. I can’t recommend them high enough. Truly happy customer. Thank you!!

    5.0/5.0
    Jan 16, 2021
    sponsor
    Reviewed by Jalyn for William Koumparis

    Super easy to work with! Great communications! A super pleasant person!

    5.0/5.0
    Dec 23, 2020
    sponsor
    Reviewed by Monica for William Koumparis

    Will was very communicative and patient throughout the entire process. He was well equipped to answer all of our questions and quickly able to address our concerns.

    5.0/5.0
    Dec 11, 2020
    sponsor
    Reviewed by RICHARD for William Koumparis

    William and Shalidra were both very attentive and very professional. They made it very clear what needed to be provided and they politely followed up when I missed requests due to various circumstances. I'm thankful to have worked with them and their team and would recommend them to anybody in a heartbeat.

    5.0/5.0
    Dec 01, 2020
    sponsor
    Reviewed by Christopher for William Koumparis

    William was very responsive and patient throughout the process.

    5.0/5.0
    Nov 29, 2020
    sponsor
    Reviewed by Harley for William Koumparis

    William was always very quick with informative answers to our questions. The process was a little longer than expected but in a COVID world it was easy to understand.

    5.0/5.0
    Nov 08, 2020
    sponsor
    Reviewed by Peyman for William Koumparis

    Everything was done very smoothly

    5.0/5.0
    Oct 14, 2020
    sponsor
    Reviewed by Joel for Matthew Gilday

    I can't thank Matt enough for the great advice and patient he gave me and my family. during these difficult times he treated me as a person and not just a number. Thank you very much

    5.0/5.0
    Aug 22, 2020
    sponsor
    Reviewed by ADAM for Matthew Gilday

    Matthew was professional and very good about looking out for my best interest.