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The Irvine Branch
Overall Rating
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5.0/5.0Sep 25, 2023Reviewed by Jason for Sam Rumi
The quick responses on any questions we had. Sam as well as anyone I had conversations with during this process were polite and knowledgeable and this made everything that much easier. We have used American Financial in the past and due to this continued excellence in service with whomever we work with, will continue to use American Financial in the future.
- 5.0/5.0Sep 17, 2023Reviewed by John for Sam Rumi
Excellent customer service
- 5.0/5.0Jul 29, 2023Reviewed by Benette for Sam Rumi
The team was in constant communication throughout the process and we were able to reach them in the event we had questions; less than 1mins for a response, unlike others we've dealt with in the pass.
- 5.0/5.0Jul 29, 2023Reviewed by Ernest for Sam Rumi
Our loan process with AFN went quickly, and there were no unpleasant surprises. The notary came to our residence for those necessary hand signatures, which is a wonderful convenience. Every step, from initial phone call, to appraisal, to signing, was professional and courteous. I give AFN my highest recommendation.
- 5.0/5.0Jul 26, 2023Reviewed by Martha for Sam Rumi
You were available. That was great.
- 5.0/5.0Jul 18, 2023Reviewed by Linda for Sam Rumi
The willingness of Sam and Alexis to work tirelessly to help me and keep me informed every step of the way. There was a timetable I was dealing with and they made sure that it was met. Sam made himself available by cell phone at any time including weekends. He was extremely pleasant and supportive!
- 5.0/5.0Jul 07, 2023Reviewed by Jason for Sam Rumi
You all helped me pay everything off and now I can truly save money and not struggle so hard. And I thank u dearly. God bless
- 5.0/5.0Jun 30, 2023Reviewed by Eva for Sam Rumi
Very friendly explained everything so I understood Always willing to answer questions
- 5.0/5.0Jun 05, 2023Reviewed by Laura for Sam Rumi
Communication
- 5.0/5.0Apr 28, 2023Reviewed by Ivison for Sam Rumi
A special "Thank You" to your special ladies who put up with my indecision at almost closing time. They helped me make up my mind for closing day. They gave a lot of effort to help me complete this loan. I would highly reccomend all of you at AFN.