Social Survey

The Irvine Branch
Overall Rating

4.8/5.0
 
Total 927 reviews
Rating
927 reviews
    3.5/5.0
    Mar 03, 2019
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    Reviewed by Russell for Sam Rumi

    Ed the main contact ward not the issues, more of the problem was with documents being late, numbers being wrong, even when I pointed things out they still did not get fixed. I would say poor communication with title and under writting.

    3.5/5.0
    Dec 01, 2018
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    Reviewed by Joan for Sam Rumi

    Senior Loan Officer Tteirrah Wilson. Thank her for all of her help & knowledge.

    3.3/5.0
    Sep 13, 2021
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    Reviewed by Gilbert for Sam Rumi

    Got the money I needed to pay some bills

    3.3/5.0
    Oct 21, 2020
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    Reviewed by JOYCE for Sam Rumi

    Very helpful in telling me what documents needed. Easy to transfer all documents and the forwarding of needed forms. Quick response and closing, but still waiting for transfer of funds to accounts.

    3.2/5.0
    Sep 03, 2021
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    Reviewed by DONALD for Sam Rumi

    There was little communication after they got the information they were wanting. We had to contact them to get updates. Zaid and Christina were very nice, however.

    3.2/5.0
    Oct 04, 2019
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    Reviewed by Michael for Sam Rumi

    .

    3.2/5.0
    May 03, 2022
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    Reviewed by Derek for Sam Rumi

    In the final stages more communication

    3.2/5.0
    Mar 23, 2021
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    Reviewed by JASON for Sam Rumi

    The transaction seemed to delay much longer than I expected and I felt as if I wasn’t a priority?

    3.2/5.0
    Feb 20, 2020
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    Reviewed by Thomas for Sam Rumi

    Never recieved phone calls when they said they would call. Explained to the I work nights.

    3.2/5.0
    Nov 06, 2019
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    Reviewed by GEORGE for Sam Rumi

    There were several instances of errors on the paperwork, none of which caused us to stop but still the errors should never have happened. Also the date was changed twice, also no big issue for us, but when the attorney call to setup the appointment the address of the property was incorrect, not even the correct city or county.