Social Survey

Maui-Kihei
Overall Rating

4.9/5.0
 
Total 107 reviews
Rating
107 reviews
    5.0/5.0
    Mar 02, 2016
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    Reviewed by Brian for Kathren Rosales

    She walked me through the process with kindness and understanding.

    5.0/5.0
    Feb 16, 2016
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    Reviewed by Yuliya for Kathren Rosales

    Kathren was very helpfull and educative , always avalble , great communicator .

    4.8/5.0
    Sep 09, 2023
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    Reviewed by Sarah for Chris Bagues

    Chris was great at helping me maintain my sanity throughout the process. The divisional processing manager called Cameron saranczak made my experience far more difficult than it needed to be. For example, when verifying a gift fund, he asked that I submit a picture from my social media account to prove I have a relationship with the donor. This is a ridiculous ask, and nearly cost me the loan, simply because I do not have social media. Furthermore, are we to assume that social media is reality? In addition, he asked for duplicates of things I had already submitted him, among many other questionable obstacles he had created for me. It was difficult to work with him, therefore I maintained contact with Chris and Chris only. In my opinion, Cameron will probably keep clients from achieving their goal of obtaining a loan from AFN, and there’s a high probability folks will go elsewhere. I nearly did. Chris bagues deserves a medal for having to deal with Cameron on the regular. Thank you for helping me achieve my dream Chris!

    4.8/5.0
    Nov 23, 2021
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    Reviewed by Kelsey for Chris Bagues

    His commitment to helping my mom and I buy our house.

    4.8/5.0
    May 12, 2020
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    Reviewed by Charles for Kathren Rosales

    She was so easy to deal with and answered all my questions and didn’t get frustrated when I asked the same ones over again.

    4.8/5.0
    Apr 06, 2019
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    Reviewed by Stacey for Kathren Rosales

    Working with Kathy is always great. She’s so accommodating, helpful,patient and reliable to all our questions and doubts. She always makes it a point that her clients knows and understands what are they signing and she make it a point to explain everything to them.

    4.7/5.0
    Nov 23, 2020
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    Reviewed by Craig for Kathren Rosales

    Timely and professional, easy to have a discussion with but also willing to help attain the customers goals. Thanks

    4.7/5.0
    May 19, 2017
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    Reviewed by James for Kathren Rosales

    My wife did all the correspondence with the banking end of this loan, and she was very satisfied with the process. Started and closed within 7 weeks, great job.

    4.7/5.0
    Dec 01, 2016
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    Reviewed by Sarah for Kathren Rosales

    Kathy was so helpful through out the whole process! She always responded promptly to my emails/texts whenever I had any questions/concerns and gave thorough explanations.

    4.3/5.0
    Jan 11, 2024
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    Reviewed by Lora for Chris Bagues

    Access to a lender in the Hawaiian Islands is great.